Kiosks and Required Space

This blog entry is written in response to a reader’s question from February.  Shahirah asked what is required for a kiosk and what is the space requirement?  I’ll do my best to answer as comprehensively as possible in this forum.

A kiosk is a very generic term.  There are informational kiosk structures in the woods, retail kiosks in shopping malls, etc.  The kiosks we refer to in our business are typically a structure that contains a computer, an interface, and possibly some signage.  Since the question was asked to this blog, I’ll assume the question refers to this type of kiosk although my thoughts may very well apply to other kiosks.

Requirements of a kiosk.  Well, a kiosk can be whatever you want it to be and contain whatever you want it to contain to be useful.  As far as requirements, since a kiosk is typically in a public setting, you should make sure that the kiosk is safe.  Safety requirements include…

• Structural stability and durability
• Safe to touch (no sharp edges or dangerous materials
• Not easily moved (secured if possible)
• Designed to conform with any applicable building codes
• Accessibility for the disabled.

Assuming that there is a computer in the kiosk, there is another list of requirements.

• Locked cabinet for security
• Securely mounted screen with controls inaccessible
• Cooling fan and venting (computers don’t like extreme heat)
• Safe electrical wiring

Non-required but recommended are…

• Vandal resistant hardware
• Keyboards without function keys (CTRL, FN, ALT, etc.)
• Protective face plates for speakers
• Regular maintenance (cleaning, etc.)

As far as the space goes, most of our customers desire to abide by the space requirements specified by the ADA (Americans with Disabilities Act) documentation. There are many requirements in their documentation which can be found on the web. The minimum clear space requirement for a wheelchair is 36 inches of clearance to move around or pass in front of a kiosk.  I would recommend more space if available.  I have seen families and school groups gather around to enjoy kiosks together. 

If you are building your own kiosk (or using a vendor without specific experience) you really want to do your homework.  We have seen a number of kiosks fabricated without adhering to these guidelines with unfortunate results.  Kiosks may seem expensive, but purchasing a kiosk from a trusted vendor will be a good investment.  FYI, all point2explore kiosks are ADA compliant and the designs are field tested for durability and ease of use.

If you have any questions, recommendations or additions, please comment by clicking the “Comments” link below.  We’d love to hear from you!!

Chris Meyer

President

CD Meyer, Inc./point2explore

point2explore is product line of customizable touch screen kiosk programs including interactive games and informational programs.  point2explore products are currently running in over 50 museums and have been used in corporate events across the country. Visit our web site at www.point2explore.com.